Shipping policy

Shipping Information

Thank you for shopping with Heart & Humor!

Every product is made to order especially for you. This helps us reduce waste and deliver freshly printed, high-quality apparel.

Delivery Locations

At Heart & Humor, we currently ship orders only within India.

Our website is accessible worldwide, and customers from any country are welcome to browse our collections. However, orders can only be placed with a valid Indian shipping address.

If a shipping address outside India is entered during checkout, shipping will not be available and the order cannot be completed.

We appreciate your interest in Heart & Humor and look forward to expanding our delivery network in the future.

Processing Time

All orders are printed and prepared after your order is confirmed.

Processing typically takes 2–5 working days, depending on order volume.

Delivery Time

Once your order has been shipped, delivery usually takes up to 15 working days.

Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or unforeseen logistical circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Any applicable shipping fees are calculated based on your delivery location and will be clearly shown before payment.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

If a mobile number is provided during checkout, you may also receive tracking updates via SMS, depending on the courier service.

Delivery Delays

While we strive to deliver every order as quickly as possible, occasional delays may occur due to circumstances beyond our control, including:

High order volumes
Courier service delays
Remote or difficult-to-reach delivery locations
Natural disasters or severe weather conditions
Public holidays or local restrictions
Other unforeseen operational circumstances

We appreciate your patience and understanding should such delays occur.

Incorrect Shipping Address

Please ensure that your shipping address, contact number, and PIN code are accurate before placing your order.

Heart & Humor cannot be held responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete shipping information provided by the customer.

If you notice an error immediately after placing your order, please contact us as soon as possible. While we'll do our best to help, address changes cannot be guaranteed once production has begun or the order has been shipped.

Failed Delivery Attempts

If delivery cannot be completed due to an incorrect address, customer unavailability, or refusal to accept the package, additional shipping charges may apply for re-delivery, where applicable.

Damaged or Lost Packages

If your package arrives damaged or appears to be lost during transit, please contact us within 48 hours of the expected delivery date. We'll work with our production and shipping partners to investigate the issue and provide an appropriate resolution.